Warm, Dark and Duty-Free

We had the opportunity to speak to Bob Hess, cabin systems lead architect at BAE Systems, who will be speaking at the conference
1
Nov

Bob Hess: Warm, Dark and Duty-Free

We had the opportunity to speak to Bob Hess, cabin systems lead architect at BAE Systems, who will be speaking at the upcoming Aircraft Cabin Maintenance Conference…

The Aircraft Cabin Maintenance Conference Team (ACMC Team): So Bob, can you tell us what you will be covering during your session, ‘Warm, Dark and Duty-Free’, at the upcoming conference?

Bob Hess: Just as cabin management systems are complex, this topic also is complex. There is a lot that goes on behind the scenes in the cabin. As a provider of cabin management systems, BAE Systems gives the cabin crew the ability to control many aspects of the passenger experience, including temperature and lighting.

dark cabin - web

ACMC Team: Okay, we see where you are going with this; that covers the ‘warm’ and ‘dark’ aspects. What about ‘duty-free’?

Bob: That’s the really hard part. Aircraft OEMs and airlines want to connect information from the passenger, the experience, and the equipment together. There is so much going on behind the scenes that need to be put in place to support maintenance and new functions in cabins, including shopping.

ACMC Team: Right, that’s the duty-free part.

Bob: Exactly. As the need to share information throughout the cabin increases, the industry is responding by offering new solutions. That’s what we’re doing with the new BAE Systems IntelliCabin® products. At the conference, I will be talking about cabin management systems, how the entire cabin can be connected, and discussing the benefits of this integration. It isn’t easy. There are some challenges which I also will talk about, like network security, differing levels of system criticality, and a complex supplier base. There’s a lot of good work going on in our industry. At BAE Systems, we’re working to connect cabin management, lights, seats, galleys, duty-free shopping, and in-flight entertainment together to improve the passenger experience, reduce crew workload, and reduce operating costs for the airlines.

IntellliCabin offers an state-of-the-art in-flight entertainment system that utilises the best of today’s tablet technology

IntellliCabin offers an state-of-the-art in-flight entertainment system that utilises the best of today’s tablet technology

 

ACMC Team: Thanks Bob. Breaking down the complexities in delivering the commercial aircraft cabin of the next generation sounds like a tall order, and we’re sure our delegates will be looking forward to your presentation.